I want to purchase a yearly one Drive subscription.

Question

I nearly completed the form with personal info plus charge card info. The last question asked for a postal code. is that the last four numbers on a zip code. I wasn't sure so at this point my info was locked and I was unable to complete my purchase. I prefer to talk to CHAT as I have additional questions. I need to know if one Drive automatically uploads after purchase or will I receive instructions to install etc. Also will I be alerted prior to renewal time? I am not savy on this at all. I truly need help and answered questions before purchasing. Thank you.

Answer 1

When filling out the postal code, you should enter the full postal code as required, which typically includes more than just the last four digits. In the United States, for example, a ZIP code is usually five digits long, and in some cases, it may include an additional four digits for more specific locations (ZIP+4).

Regarding your questions about OneDrive:

1. Automatic Uploads: After purchasing a OneDrive subscription, you will typically receive instructions on how to install and set up OneDrive. It does not automatically start uploading files without your action.
2. Renewal Alerts: You should receive notifications prior to the renewal of your subscription, allowing you to manage your subscription as needed.

If you prefer to chat for more assistance, you can contact Microsoft Support directly for personalized help with your purchase and any other questions you may have.

Answer 2

Hey there, Donna Murray

I can see the Independent Adviser answered part of your question. However, I just wanted to post to answer your other questions I have quoted underneath from your main question.

I need to know if one Drive automatically uploads after purchase

This depends on how you have set up OneDrive on your computer/device. If you have it set up that it will automatically back up important files, then it will. If you haven't enabled this option, then it won't.

You can check by clicking onto your OneDrive icon on your notification area

You will then need to click onto the gear icon on the top-right.

Then click onto 'Settings'

You will have a dialog box open for the OneDrive settings. You will want to click onto 'Manage backup'

This will show you what folders are backed up and are syncing directly with OneDrive.

You will want to have a look at the toggles on the right-hand side of each folder.

If the toggle is to the right-hand side (like mine are), this shows they are backed up and are syncing. If they are on the left-hand side, then the folders are not syncing to OneDrive.

or will I receive instructions to install etc.

If you have Windows 10 or Windows 11 as your operating system. OneDrive is apart of the operating system. This means you will not need to install it onto your computer.

You can start OneDrive by searching 'OneDrive' in the search bar. To do this, please click onto the search bar on Windows

Then search OneDrive. You will then see OneDrive appear in the search results

You will want to click open

This should start OneDrive, if it wasn't started before. It will then prompt you to sign in and set it up on your computer.

Previous versions of Windows, such as Windows 7 or Windows Vista, you will need to install the OneDrive sync client onto your computer. However, I am unsure if Microsoft still has the download for those operating systems as they are no longer supported.

Also will I be alerted prior to renewal time?For monthly subscriptions, there is no notification for the money for the subscription being deducted from the account.

If it is a yearly subscription, you generally get an email reminder telling you that the subscription is due, providing a due date, and how much it will cost. This is what happens with me and my Microsoft Family subscription. I get an email telling me that renewal is approaching. It tells me how much it is going to cost and when it is going to take the money out of my account.

Hope this helps,
Nathan

Answer 3

Greetings!

This is Tin, I'll do my best to help. You need to enter your 5 digit Zip code unless it only asked for ZIP+4. And please be informed that you'll get setup instruction once you purchased Onedrive, it will not be automatically uploaded until you didn't sync it or manage it.

In case you really wanna reach Microsoft, you can use the steps below:

Kindly open this link: https://support.microsoft.com/contactus/

Please sign in your account with the subscription, then click Microsoft 365 then choose Get Home Support. After that, please type Chat with an agent then hit enter. Scroll down and choose Contact Support, then please select MS 365 and Office then under Category, choose Billing and Account Profile question then hit next. You will see the chat option there.

Once you're connected to the Live Agent, please let them know about your issue so they could check your account and address your concern.

Thank you,

Christine L