How to fix dwm.exe causing black screen and fans to spin up

Question

Sys specs

OS: Windows 10 Pro

CPU: AMD Ryzen 5 3600 6-core 3.60 GHz

GPU: RTX 2070 Super 8 GB

RAM: 32.0 GB

MB: ASUS ROG STRIX B450-I

Power: Corsair 750W

EventViewer indicates the issue is caused by dwm.exe (Desktop Windows Manager?). Screen goes black, fans spin up fast and loud. Only remedy has been to turn the power off manually and reboot. Upon restart everything works fine. Have logs and minidump here:

https://drive.google.com/drive/folders/19kCj55lAylUByFolcpBh9cWcmfu7KL3d?usp=drive_link

Please assist. Thank you!!

Answer 1

Hi, the information you provided indicates a network-related problem.

This could be due to a faulty network adapter or a malfunctioning driver. I suggest first trying to download the latest version of your network adapter driver from the device manufacturer's website, uninstalling the current driver, and installing the latest version.

You can find and uninstall your network adapter driver in the "Programs" section of the Control Panel. Network adapter drivers usually have "Realtek" or "Intel" in their name. If you can't find it, please proceed directly to the installation steps.