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REPAIR NOW ERROR

Tina Cuevas 0 Reputation points
2026-02-15T00:23:23.4866667+00:00

I KEEP GETTING A MESSAGE EVERY TIME I OPEN WORD OR EXCEL ASKING IF I WANT TO REPAIR NOW" I CLICK YES AND NOTHING HAPPENS ?????????????????? WHAT THE HECK IS WRONG WITH THAT PROGRAM?

Microsoft 365 and Office | Excel | For home | Windows
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  1. Ferdinand Nanalig 28,005 Reputation points Independent Advisor
    2026-02-15T01:10:26.8766667+00:00

    Hi! Let me help you.

    Have you tried restarting the computer?

    1 person found this answer helpful.
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  2. Stefan Blom 335.2K Reputation points MVP Volunteer Moderator
    2026-02-15T01:26:13.88+00:00

    The Repair Now option often fails to work, as you have noticed.

    Instead, exit all Office applications and run an Online Repair; see https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b .

    Before you begin, make sure that you can access your account at https://account.microsoft.com/services and that your Office product is associated with it. That way, you make sure that you can reinstall Office which is often the final step after an Online Repair.

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  3. Q&A Assist
    2026-02-15T00:23:31.1333333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you're encountering a persistent "Repair Now" message when opening Word or Excel, and clicking "Yes" does not resolve the issue, you may need to perform an Online Repair of your Office installation. Here are the steps you can follow:

    1. Close all Office applications (Excel, Word, Outlook, etc.).
    2. Open Settings on your Windows device. You can do this by right-clicking the Windows icon on your taskbar and selecting Settings.
    3. Navigate to AppsInstalled apps.
    4. Find Microsoft 365 (or Office) in the list.
    5. Click on the three dots next to it and select Modify.
    6. Choose Online Repair and confirm your selection.
    7. The repair process may take 15-30 minutes, so be patient and do not cancel it.
    8. After the repair is complete, restart your PC and check if Word and Excel open normally.

    If the problem persists after performing these steps, you may need to consider uninstalling Office completely and then reinstalling it from your Microsoft account.

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