Email from MSN that my account will be closed Feb. 15 Real or fake?

Question

I received and email from MSN that on Feb. 15 my account will be closed and I need to answer some profile questions. Is this real or fake? Why is it closing? Please help. Email ******@msn.com

Timothy Stroumbaras

Answer 1

This is phishing scam. msn.com email address is free account for users, not Microsoft's official communication account.

A legitimate email from Microsoft regarding your account always comes from domains ending in @accountprotection.microsoft.com

Answer 2

The email you received claiming that your MSN account will be closed on February 15 and asking you to answer profile questions is likely a phishing scam. Legitimate emails from Microsoft regarding account issues will not ask for sensitive information or prompt you to respond in such a manner. Always verify the sender's email address and be cautious about clicking on links or providing personal information in response to unsolicited emails.

If you have concerns about your account, it's best to log in directly to the official Microsoft website and check your account status there, rather than responding to the email.

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References:

• Is this legit email also? - Microsoft Q&A
• You receive a Microsoft account security alert email message in Office 365 Dedicated/ITAR (vNext)