My laptop will not connect to Internet

Question

I have an ACER A515 laptop which is saying it can no longer connect to the Internet. I have run all the connectivity tests and the problem remains. What can I do?

Answer 1

1

Click your Start Button, type cmd and choose Command Prompt

Run this command and hit Enter:

ipconfig /flushdns

Run this command and hit Enter:

ipconfig /registerdns

Run this command and hit Enter:

netsh winsock reset

Run this command and hit Enter:

netsh int ip reset

Close Command Prompt

Open the Settings App

Go to Network and Internet

Click the Network Reset button

Wait for your PC to automatically restart after 5 minutes, do not manually restart your PC.

2

If that does not resolve the problem, right click your Start Button and open Device Manager.

Expand the Network Adapters section, please provide a screenshot of that window.

.

Also, do you use a wired Ethernet connection or a WiFi connection to access the Internet.

Answer 2

Press Start Button and Click Type here to search (or Search icon if enebled), Type Device Manager then Click Network adapters then Reinstall or Update Intel (R) Wifl 6E AX211 xxxMhz.

Your Wifi Will Restored and Working Now.

Answer 3

If your ACER A515 laptop is unable to connect to the Internet, here are some troubleshooting steps you can try:

1. Restart Your Laptop and Router: Sometimes, simply restarting your devices can resolve connectivity issues.
2. Check Network Settings: Ensure that your Wi-Fi is enabled and that you are trying to connect to the correct network.
3. Run Network Troubleshooter: Use the built-in network troubleshooter in Windows. You can access it by going to Settings > Network & Internet > Status > Network troubleshooter.
4. Update Network Drivers: Make sure your network drivers are up to date. You can do this by going to Device Manager, finding your network adapter, right-clicking it, and selecting Update driver.
5. Reset Network Settings: If the above steps do not work, you may want to reset your network settings. Go to Settings > Network & Internet > Status > Network reset.
6. Check for Windows Updates: Ensure that your Windows is up to date, as updates can fix bugs that may be causing connectivity issues.
7. Reinstall WLAN Adapter: If all else fails, you can uninstall and then reinstall your WLAN adapter. After uninstalling, restart your laptop, and Windows should automatically reinstall the driver.

If these steps do not resolve the issue, you may need to check your hardware or consult with a professional for further assistance.

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References:

• Troubleshooting Wireless LAN (802.11) Tests
• Advanced troubleshooting wireless network connectivity