EventID 41, BugcheckCode 340.

Question

Hello! Sometimes the computer restarts during games.
Please help me to locate the problem.
Can't reproduce it with hardware tests like OCCT, Aida and others. Temperatures are fine. Drivers updated.

I'll attach the event log:

System

• Provider

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41 

Version 10 

Level 1 

Task 63 

Opcode 0 

Keywords 0x8000400000000002 

• TimeCreated

[ SystemTime] 2026-02-15T11:38:00.0714815Z

EventRecordID 19638 

Correlation 

• Execution

[ ProcessID] 4

[ ThreadID] 8

Channel System 

Computer Solt-pc 

• Security

[ UserID] S-1-5-18

• EventData

BugcheckCode 340

BugcheckParameter1 0xffff9c83c99d3000

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 16

ConnectedStandbyInProgress false

SystemSleepTransitionsToOn 3

CsEntryScenarioInstanceId 37

BugcheckInfoFromEFI true

CheckpointStatus 0

CsEntryScenarioInstanceIdV2 37

LongPowerButtonPressDetected false

LidReliability false

InputSuppressionState 0

PowerButtonSuppressionState 0

LidState 3

WHEABootErrorCount 0

Or XML view:

• <Event xmlns="__http://schemas.microsoft.com/win/2004/08/events/event__">
• <System>

  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

  <EventID>41</EventID>

  <Version>10</Version>

  <Level>1</Level>

  <Task>63</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000400000000002</Keywords>

  <TimeCreated SystemTime="2026-02-15T11:38:00.0714815Z" />

  <EventRecordID>19638</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="8" />

  <Channel>System</Channel>

  <Computer>Solt-pc</Computer>

  <Security UserID="S-1-5-18" />

  </System>

• <EventData>

  <Data Name="BugcheckCode">340</Data>

  <Data Name="BugcheckParameter1">0xffff9c83c99d3000</Data>

  <Data Name="BugcheckParameter2">0x0</Data>

  <Data Name="BugcheckParameter3">0x0</Data>

  <Data Name="BugcheckParameter4">0x0</Data>

  <Data Name="SleepInProgress">0</Data>

  <Data Name="PowerButtonTimestamp">0</Data>

  <Data Name="BootAppStatus">0</Data>

  <Data Name="Checkpoint">16</Data>

  <Data Name="ConnectedStandbyInProgress">false</Data>

  <Data Name="SystemSleepTransitionsToOn">3</Data>

  <Data Name="CsEntryScenarioInstanceId">37</Data>

  <Data Name="BugcheckInfoFromEFI">true</Data>

  <Data Name="CheckpointStatus">0</Data>

  <Data Name="CsEntryScenarioInstanceIdV2">37</Data>

  <Data Name="LongPowerButtonPressDetected">false</Data>

  <Data Name="LidReliability">false</Data>

  <Data Name="InputSuppressionState">0</Data>

  <Data Name="PowerButtonSuppressionState">0</Data>

  <Data Name="LidState">3</Data>

  <Data Name="WHEABootErrorCount">0</Data>

  </EventData>

  </Event>

Answer 1

Thank you for that information.

The best first option would be to completely remove the current graphics driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics driver.

Answer 2

There is no indication of the underlying cause of the crashes in that error trace.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Please do not upload a very large Memory.dmp file.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so I can take a look for you.