I'm using Windows 10 and I get the "0x8000000B." error when I try to open the Microsoft Store.

Question

Yesterday I formatted my computer to clean it. I did a clean installation using an ISO file, and everything was working fine. When I tried to download an app from the Microsoft Store, it initially gave a connection error. After turning the internet off and on again, it displayed a "Microsoft Store could not be updated" warning. I looked online for others who had this problem, changed my email account, and installed all the available updates, but nothing helped. I would be extremely grateful for your help.

Answer 1

Hi,

Do the following create a local account start the Microsoft store do not log in with a microsoft account with the local account start the microsoft store > download > get updates.

Wait for it to finish and see if there are any errors.

To create a local account > Start menu > settings > accounts > other accounts > select the option I don't have this person's sign-in information > If you want to create a local account, select the option Add a user without a Microsoft account.

Thanks

Answer 2

I carefully tried every single thing in the response I received, but nothing changed; I'm still getting the same error.

Answer 3

The error code "0x8000000B" when trying to open the Microsoft Store can be related to issues with the Microsoft Store app itself or the permissions associated with it. Here are some troubleshooting steps you can try:

1. Check Microsoft Store Install Service:
   • Press Windows Key + R, type services.msc, and press Enter.
   • Find the Microsoft Store Install Service in the list. If it's not running, right-click it, select Start, and set it to Automatic.
2. Reset Microsoft Store:
   • Press Windows Key + R, type wsreset.exe, and press Enter. This will reset the Microsoft Store cache.
3. Check Date and Time Settings:
   • Ensure your date and time settings are correct. Go to Settings > Time & Language > Date & Time and toggle Set time automatically.
4. Run Windows Store Apps Troubleshooter:
   • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Store Apps and run the troubleshooter.
5. Reinstall Microsoft Store:
   • Open PowerShell as an administrator and run the command: Get-AppxPackage Microsoft.WindowsStore | Remove-AppxPackage followed by Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}. This will reinstall the Microsoft Store.
6. Check for Windows Updates:
   • Make sure your Windows is up to date by going to Settings > Update & Security > Windows Update and checking for updates.

If these steps do not resolve the issue, you may need to consider checking for any third-party software that could be interfering with the Microsoft Store, such as VPNs or antivirus programs.

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References:

• Microsoft Store not working – unable to download or update any apps - Microsoft Q&A
• Microsoft Store Apps fail to start if default registry or file permissions modified