Verification Issue: Azure for Students for Universidad Europea de Madrid

Question

I am writing to request assistance with my Azure for Students verification. I am a student at Universidad Europea de Madrid, but I am unable to link my institutional account to the program to receive the $100 credit and free services.

I have attempted to verify my academic status using my official university email address, but the system does not complete the process or recognize the institutional domain as eligible, even though it is a major accredited institution in Spain.

Context of the issue:

Institution: Universidad Europea de Madrid (UEM).

Goal: I need this subscription to complete the practical labs for my AI-900 certification (Azure AI Fundamentals).

Troubleshooting done: I have already tried clearing my browser cache and using Incognito mode, but the verification still fails.

Could you please guide me on how to manually verify my student status or if there is a specific support channel for academic domain white-listing? I would appreciate your help to start my training as soon as possible. Thank you.

Answer 1

To resolve your verification issue with Azure for Students at Universidad Europea de Madrid, you should ensure that your academic status is verified through your institution's email address, as this is a requirement for the program. If the system is not recognizing your email domain, it may be necessary to contact Microsoft support for assistance with manual verification or to inquire about the eligibility of your institution's domain.

Here are some steps you can take:

1. Contact Microsoft Support: Reach out to Microsoft Academic Verification Support to clarify the specific reason your academic status is not being verified and to check if your institution is supported.
2. Manual Verification: Ask about the possibility of manual verification and what documents are acceptable (e.g., student ID, transcript, enrollment letter).
3. Support Channel: Inquire if there is a specific support channel for academic domain white-listing to ensure your institution's email is recognized.

These steps should help you get the necessary support to complete your verification and access the Azure for Students benefits you need for your AI-900 certification training.