Windows Insider Preview and Windows Server Insider Preview cannot be downloaded in mainland China.

Question

I encountered an error while downloading the Windows Server preview version. The content is as follows: We are unable to complete your request at this time. Some users, entities, and locations are banned from using this service. For this reason, leveraging anonymous or location-hiding technologies when connecting to this service is not generally allowed. If you believe you encountered this problem in error, please try again. If the problem persists, you may contact Microsoft Support – Contact Us page for assistance. Refer to message code 715-123130 and cc9657f7-d4a7-4500-b564-791ca93dc972.

Answer 1

Hello タチバナシェリー, welcome to Microsoft Q&A forum.

Based on online reports, this appears to be a server-side issue that affected Windows Insider Preview downloads globally. Multiple users from different countries on various ISPs reported the same 715-123130 error during that period, and community discussions suggest Microsoft made some server-side changes that temporarily blocked many downloads, possibly related to fraud detection or anti-bot measures that may have been too aggressive.

Try downloading again now - it may work. If you're still experiencing the error, try downloading in InPrivate/Incognito mode, switch to a different network if possible, or wait 24 hours and try again. Alternatively, you can use the Media Creation Tool as a workaround.