Home office 2024 cancellation

Question

Hi, I have purchased Microsoft office home 2024 today and I would like to cancel and get refund for it.

Thanks,

Shahid

Answer 1

Hello, good day and thanks for your question. To add to the above, Office 2024 is not subscription based and you can check if you will be able to request for a refund by going to https://account.microsoft.com/billing/orders. If there is no option from there, you can reach out to the support team at https://support.microsoft.com/en-us/contactus/ and then click on Office and then click Get Home Support and then type in Billing question or Refund and click the blue button that says Sign in to contact Support and login and proceed from there or you can also request a call back by going to https://go.microsoft.com/fwlink/?linkid=2168171 in case you are having trouble in getting a refund.

Answer 2

To cancel your Microsoft Office Home 2024 subscription and request a refund, you will need to follow these steps:

1. Sign in to your Microsoft account at account.microsoft.com/services.
2. Locate your Office subscription under the Services & subscriptions section.
3. Click on Manage next to your subscription.
4. Select Cancel subscription and follow the prompts to confirm the cancellation.
5. For a refund, you may need to contact Microsoft support directly, as refund policies can vary based on the purchase method and timing.

Make sure to check the specific refund policy that applies to your purchase, as you may be eligible for a pro-rated refund if you cancel within a certain period.

---

References:

• Cancel a Microsoft 365 subscription
• Cancellation - Microsoft Q&A