it wont let me sign into microsoft store no matter what i try ive tried wsreset ive tried reinstalling windows store ive tried everything and everytime i just try logging into the microsoft store it just gives me this error and takes me back to the signin

Question

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Moved from: Microsoft System Center

Answer 1

That error usually means there’s an issue with your Windows account sync, not just the Microsoft Store.

To help narrow down the issue:

1. Is this a personal PC or a school/work device? If personal, are you able to sign in at https://account.microsoft.com in a browser?
2. Are you using a Microsoft account or a local account on this PC?
3. If you go to Settings > Accounts > Your info, does it say “Microsoft account” or “Local account”?
4. Do you see any message like “Verify” or “Fix now” there?

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Also try this:

• Go to Settings > Accounts > Email & accounts
• Under “Accounts used by other apps,” remove your Microsoft account.
• Restart the PC.
• Add the account back again.
• After that, try signing in to the Microsoft Store again.

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If the issue persists, please provide more details by answering my questions.

Click "Add comment" below to let me know.

Regards,

John J.D.