Unknown charge on my credit card

Question

Unknown charge on my credit card

Hunter Dolan 5

Hi

I have charges on my card with Microsoft-G135295883 msbill.info as the description.

What is this for?

Hunter

2 answers

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Answer 1

John Jefferson Doyon 60,440 Independent Advisor

Hi, I'm John! I will help you with this.

If you haven’t already, I recommend checking your Microsoft account for recent purchases or subscriptions using the steps here:

Please sign in to your Microsoft account’s billing page at https://account.microsoft.com/billing/orders
Adjust the date range to include the purchase date.
Then click “Show details” under each order to see what the charge is for.
If it doesn’t look familiar, click “Order help” and then select “How to investigate a billing charge.” Follow the prompts to investigate the billing charges and find out more about them.

If the charge still doesn’t look familiar, it may be linked to another Microsoft subscription in your household or even a family member’s account.

Click "Add comment" to let me know.

Regards,

John J.D.

Hunter Dolan 5 Reputation points

2026-02-15T22:11:05.6366667+00:00

Thanks buddy, tried that its not for anything on my account. Surely there is a way to find out what its for?
John Jefferson Doyon 60,440 Reputation points Independent Advisor

2026-02-15T22:19:00.3733333+00:00
Thank you for letting me know.

If it’s not showing on your account, then it’s usually one of these:

The charge is under a different Microsoft account (old email, work account, or family member).

It’s tied to another Microsoft service signed in with a different email.

Or it could be an unauthorized charge.

Please double-check:

Any other email addresses you may have used to create a Microsoft account.

Family members’ accounts if they share the same payment method.

The exact charge amount and date, and match it against other Microsoft accounts.

Let me know if you have any further questions or concerns.

Answer 2

If you see a charge on your credit card with the description "Microsoft-G135295883 msbill.info," it typically indicates a billing transaction related to a Microsoft service or subscription. To understand what this specific charge is for, you can follow these steps:

Check Your Subscriptions: Log into your Microsoft account and review any active subscriptions that you may have. This includes services like Microsoft 365, Xbox Live, or Azure.
Billing History: You can also check your billing history in the Microsoft account settings to see detailed information about recent charges.
Contact Support: If you still cannot identify the charge, consider reaching out to Microsoft support for assistance. They can provide specific details about the transaction.

It’s important to ensure that your account has not been compromised, especially if you do not recognize the charge. If you suspect that your account may have been hacked, take immediate steps to secure it, such as changing your password and enabling two-factor authentication.

References:

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Unknown charge on my credit card

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