my minecraft acc got deleted

Question

i got hacked and when i fixed everything i open my minecraft account and i dont find it i search about it and it says account not found

Answer 1

Hey there! Nice to meet you!

Based on your description, the hacker was able to remove the account's primary email address/security info and replace it with their own email address, which is why you received an error that your account has not been found.

The only way to recover a hacked account is through the official Microsoft troubleshooter guide:

https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If the account recovery web form doesn't work, and since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft/Minecraft account, and Microsoft Support cannot help either.

Thank you for your understanding.

Best regards,

Darhyl

Answer 2

If your Minecraft account was deleted after being hacked, you may need to go through the account recovery process. Since the hacker may have changed your account details, it can be challenging to regain access. Here are some steps you can take:

1. Check if your account is still linked: If you have access to the email account that was originally linked to your Minecraft account, check for any recovery options or notifications from Mojang.
2. Contact Minecraft Support: Reach out to Minecraft Support for assistance. They may be able to help you recover your account or provide guidance on what to do next. You can submit a request through their support page.
3. Provide proof of ownership: Be prepared to provide any information that proves your ownership of the account, such as purchase receipts, usernames, or other identifying information.

If the standard recovery methods do not work, contacting support directly is often the best way to resolve issues with hacked accounts.

---

References:

• Hacked account - Microsoft Q&A
• Cannot Access Microsoft Account After Hacker Changed Email, Advice Needed - Microsoft Q&A