Windows 11, if I change sound to "Allow​," speakers do not work

Question

Windows 11, if I change sound to "Allow​," speakers do not work but if "Don't allow" is selected, the speakers work. I wrote a detailed message but after posting, I got a message saying the content had been deleted for a violation of code of conduct!!! This is ridiculous! The code of conduct issue has occurred before where it should have never.

Answer 1

I was a finally able to get help form Windows Support and they changed a setting in Sound settings and it worked!

I do not know why the setting changed on it's own. At least I didn't do it.

Thank you.

Answer 2

Hi Wayne,

I am afraid the screenshot did not upload. May I know after pasting, did you confirm the paste using the editor toolbar? You need to click Insert Image.

Answer 3

Hi,

Please open Run dialog box by pressing Win+R.

Type mmsys.cpl

Press Enter.

Take a screenshot of the recording tab and post in the next reply.

I am eager to collaborate with you until we find a solution.

Answer 4

If your speakers do not work when you change the sound setting to "Allow" but function when set to "Don't allow," this may indicate a compatibility issue or a configuration problem with your audio drivers or settings. Here are some steps you can take to troubleshoot the issue:

1. Check Audio Drivers: Ensure that your audio drivers are up to date. You can do this by going to Device Manager, locating your audio device, and checking for driver updates.
2. Roll Back Drivers: If the issue started after a recent driver update, consider rolling back to a previous version of the audio driver to see if that resolves the problem.
3. Run Audio Troubleshooter: Use the built-in audio troubleshooter in Windows. Go to Settings > System > Troubleshoot > Other troubleshooters, and run the "Playing Audio" troubleshooter.
4. Check Sound Settings: Verify that your sound settings are correctly configured. Ensure that the correct playback device is selected and that the volume is turned up.
5. Reinstall Audio Drivers: If updating or rolling back does not work, try uninstalling the audio driver and then reinstalling it.

If these steps do not resolve the issue, you may need to consult your device manufacturer's support for further assistance, especially if there are known compatibility issues with your specific hardware configuration.

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References:

• Resolved issues in Windows 11, version 21H2
• How to fix this. no audio device is installed - Microsoft Q&A