Xbox rewards

Question

I’ve just used my xbox rewards points to get 400 robux, I’ve not got an email to claim the robux and i want to know how to claim it. This has never happened any other time!

Answer 1

If you have used your Xbox rewards points to obtain 400 Robux but have not received an email to claim them, it is advisable to check a few things:

1. Check Spam/Junk Folder: Sometimes, emails can end up in the spam or junk folder, so make sure to check there.
2. Account Verification: Ensure that your Microsoft and Roblox accounts are linked correctly and that they are set to the same region.
3. Redeem Process: Sometimes, there may be a delay in the processing of the rewards. If you do not receive the email soon, you may want to wait a little longer.
4. Contact Support: If the issue persists, consider reaching out to Microsoft Rewards Support for assistance. They can help verify the status of your redemption and provide further guidance.

If you have previously redeemed rewards without issues, this could be a temporary glitch in the system.

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References:

• Microsoft Rewards - Unable to redeem Rakuten/Amazon points due to SMS verification failure - Microsoft Q&A
• Why is my V Bucks not coming to my account - Microsoft Q&A