My outlook account has been hacked, help pls

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My outlook account has been hacked, help pls

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My outlook account has been hacked, it keep generating draft email threatening me to pay or publish all my private data within the next 2 hours. I’ve reset the password. I’ve removed all the apps access. I’ve removed all the roofs that’s attached to my email account. I’ve done everything I could. I’ve requested to remove all the access for the next 24 hours. I don’t know what else I could do but I’m still seeing the draft email keep generated in my mailbox and threatening me need to pay or they gonna publish all my private data to all the contact that I have. It also says it has access to my phone my camera and everything as well. Could someone please help? I tried to call Microsoft to support it automatically sent me to a voicemail and said we can’t help you you can only do it via online to recover your account. I have to say I still have access to my account but I have I but obviously someone is keep writing emails in my account and after I reset my password and remove everything that I could possibly do.

Mukesh D 30 Reputation points

2026-02-16T03:45:56.99+00:00

This sounds very stressful, but what you’re describing is a common scam and usually not a real hack. If you’ve already changed your password and removed app access, the drafts are often being recreated by a mail rule or a compromised device session. Check Settings → Mail → Rules and delete anything suspicious, and also review forwarding settings to make sure emails aren’t being redirected. Sign out of all devices again, then enable two-factor authentication if it’s not already on. Do not pay or reply to the message — these threats are typically automated and rely on fear. If the drafts continue, create a new Outlook profile or temporarily access your account from another clean device to confirm it’s not a local sync issue.

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Mukesh D 30 Reputation points

2026-02-16T03:45:56.99+00:00

This sounds very stressful, but what you’re describing is a common scam and usually not a real hack. If you’ve already changed your password and removed app access, the drafts are often being recreated by a mail rule or a compromised device session. Check Settings → Mail → Rules and delete anything suspicious, and also review forwarding settings to make sure emails aren’t being redirected. Sign out of all devices again, then enable two-factor authentication if it’s not already on. Do not pay or reply to the message — these threats are typically automated and rely on fear. If the drafts continue, create a new Outlook profile or temporarily access your account from another clean device to confirm it’s not a local sync issue.

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

There have been many reports of scam and spoof emails in Outlook, similar to what you’re seeing. This can happen if you signed in to a fake or malicious website, and someone got access to your account details.

Just leave the draft alone and follow the security steps (password reset, sign out everywhere, and turn on two-step verification) to protect your account.

1. Reset your Microsoft account password.

Open an InPrivate/Incognito browser window and use the following link to reset your password: https://account.live.com/ResetPassword.aspx

2. Sign out of your account from all sessions.

Once the password reset is successful, sign in with your account here: https://account.live.com/proofs/Manage

Scroll down until you find Sign out everywhere. Select Sign out everywhere.

3. Enable two-step verification.

On the Security settings page, under Additional security, turn on Two-step verification. Make sure you have at least three security verification methods active.

After you have enabled these security protections, sign out of your account in the Outlook app and sign back in with your new password.

The draft message in your inbox should disappear within 24–48 hours.

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In addition to this, open Microsoft To Do and delete all the drafts in the 'My Day' section or in the 'Task lists' where you see the drafts. To open To Do

In the https://outlook.live.com/ online, select ToDo in the left pane to launch it.

Click on a draft task and delete it.

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My outlook account has been hacked, help pls

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