Muliptle Authenticator requests per day. (and it's not me)

Question

Goodmorning, I'm reaching out due to the fact that i'm getting numours authenticator attempts per day to try and login to my microsoft account. I have changed/updated my password. I have logged all devices out. I have also enabled no password login. The only thing I haven't tried is to create another Alias, could you pelase check where those login attempts are made from and how I can get rid of them ?

Answer 1

It sounds like you're dealing with unwanted login attempts on your Microsoft account, and you've already taken some good steps toward securing it. While I don't have the option to check the exact login attempts for you, here are some suggestions to get this issue resolved.

To see where the login attempts are coming from, you can check the sign-in activity in your Microsoft account. This will show you a detailed log of recent login attempts, including the device and location. Here's how you can do that:

1. Go to the Microsoft account security page at: https://account.microsoft.com/security

Sign in if prompted.

Look for "Review recent activity" under "Security" or "Sign-in activity".

You can filter the activity to see failed sign-ins or successful attempts from unfamiliar locations or devices.

If you see any suspicious activity or logins that you don't recognize, it could indicate someone trying to access your account. You can choose to block or secure the login attempts using the Security Info section in your Microsoft account.

You've already logged all devices out, enabled no-password login (which likely means you're using two-factor authentication or an authentication app), and updated your password, but there are still a few things you can try:

1. Check the email or phone number linked to the account: Make sure no unauthorized users have access to any linked recovery options.
2. Update recovery options: If you haven't already, try changing or adding a new recovery phone number and email. This can help ensure that you're the only one who can reset your account details.
3. Create a new alias: This can be a useful step if the attempts are tied to a specific email address within your Microsoft account. While it won't directly stop the login attempts, creating a new alias and setting it as your primary email address will allow you to change your primary contact point while maintaining access to the account.
4. Enable more advanced security settings: Microsoft offers features like Windows Hello (biometric logins), Authenticator app for two-factor authentication, or even advanced security questions. These additional layers can help reduce the chances of unauthorized login attempts.

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hth

Marcin