How do I Cancel Microsoft subscription? I have purchased and installed Office Home 365

Question

How do I Cancel Microsoft subscription? I have purchased and installed Office Home 365

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Moved from Microsoft 365 and Office | Access | For home | Other

Answer 1

Please note that here on the Microsoft Q&A forum, we are fellow users and do not have access to accounts.

If you purchased a Microsoft 365 subscription and want to cancel it, follow these steps:

• Go to https://account.microsoft.com/services
• Sign in with the account you used to purchase Microsoft 365.
• Locate your Microsoft 365 subscription.
• Select Manage, then choose Cancel subscription.
• Follow the prompts to confirm the cancellation.

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If this does not work or you need further assistance, for your security and privacy, I recommend contacting Microsoft Billing Support directly, as this request involves personal or sensitive information that should not be shared in a public forum.

Click this link: https://support.microsoft.com/contactus/

Sign in to your Microsoft account.

Select Microsoft 365 > Click 'Get home support'.

Type "Chat with an agent" from the text field and press Enter.

Click "Contact support" at the bottom.

Select the product you need help with.

Follow the prompts to connect with a live agent.