Password reset

Question

Pls help in password reset because I am using AVD. My AVD password is expired and I am not able to resent password

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Answer 1

Hello Chakravorti, Nirjhar

Thank you for reaching out.

If you are signing in to Azure Virtual Desktop using your Microsoft Entra ID account, the issue is likely due to your password having expired. In this case, the password must be reset at the directory level before you can access AVD again.

If you have the required administrative access, you can reset the password by following these steps:

Sign in to the Microsoft Entra admin center with a role such as Password Administrator.

Go to Microsoft Entra ID → Users.

Locate and select the affected user account.

Click Reset Password.

Generate the temporary password and share it securely with the user.

The user will be prompted to change the password at the next sign-in.

If you do not have permission to perform these steps, please contact your organization’s IT Helpdesk or Administrator and request a password reset for your account.

If Self-Service Password Reset (SSPR) is enabled in your environment, you may reset your password using the following page: https://passwordreset.microsoftonline.com

For additional reference, you may review the guidance here: https://learn.microsoft.com/en-us/entra/fundamentals/users-reset-password-azure-portal

Hope this helps! Please let me know if you have any queries in comments

Answer 2

If your AVD (Azure Virtual Desktop) password has expired and you are unable to reset it, you will need to follow the appropriate steps based on your account type. Here are some options:

1. Contact Your Administrator: If you are part of an organization, reach out to your IT administrator to reset your password for you.
2. Self-Service Password Reset: If your organization has enabled self-service password reset, you can use the Self-Service Password Reset wizard. You can access it at https://passwordreset.microsoftonline.com.
3. Remote Desktop Web Access: If you are using Remote Desktop Web Access, ensure that your administrator has enabled password reset options for remote users. If you are unable to sign in due to an expired password, you may need to contact your Active Directory administrator for assistance.

If you are still having trouble, consider reaching out to Microsoft Support for further help.