Share via

Can pay with so many different cards

Akhilkumar Bangera 0 Reputation points
2026-02-16T09:32:36.88+00:00

Can pay with so many different cards and tried from couple of weeks . There is no customer care number to call and ask support


Undo delete

Microsoft 365 and Office | Subscription, account, billing | For business | Other
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Daniel-Vo 4,420 Reputation points Microsoft External Staff Moderator
    2026-02-17T11:29:08.69+00:00

    Dear Akhilkumar Bangera,

    Welcome to the Microsoft Q&A Forum. 

    Based on the information you’ve provided, it appears that you are having an issue with your payment after trying multiple credit cards and you are unable to contact Microsoft Support via phone.  

    Could you please let me know if you are using personal account or business account? 

    If you are using business account, you can try submitting a new service request by following these steps: 

    • Go to the admin center at https://admin.cloud.microsoft. If you are not the admin, please help us to contact directly to your IT Admin.  
    • On the bottom right side of the page, select Help & support.
      • User's image
    • Selecting "Contact Support". Then, choose contact method: "Phone" or "Email"
      • User's image
    • Enter a description of your issue, confirm your contact number and email address, select your preferred contact method, and then select Contact me. The expected wait time is indicated in the Contact support pane.   

    If you encounter any difficulties while reaching out to support, please feel free to let me know. 


    If you have extra questions about this answer, please click "Comment".   

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.