Tenant blocked due to inactivity. Reactivate the tenant PII

Question

Hello,

I've installed Azure CLI and I've tried to login into Azure but I've received the following error:

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: c6b907af-d2e3-40b3-9af2-dc6b05207600 Correlation ID: 019c660c-0f46-7b63-b20d-1ad34b0e0e15 Timestamp: 2026-02-16 10:43:13Z

Can you reactivate my tenant? I want to use Azure Artifact Signing feature.

Answer 1

Your tenant has been blocked due to inactivity, which means you will need to take specific actions to reactivate it. As an administrator, you can request the reactivation of your tenant within 20 days of it entering the inactive state. If you do not reactivate it within that time frame, the tenant will be deleted and cannot be recovered.

To reactivate your tenant, you should:

1. Reach out to Microsoft support for assistance. You can find the global support phone numbers here.
2. Avoid submitting multiple requests while your existing case is being processed.

If you do not plan to reactivate the tenant, it will be deleted after 20 days of inactivity, and it is important to review Microsoft's data protection policies regarding this matter.

For your specific case regarding the Azure Artifact Signing feature, you will need to ensure that your tenant is reactivated first before you can proceed with using that feature.

Answer 2

Ok. Seems that my tenant is permanently deleted. What should I do in this case to initiate creation of new one?