UPDATE OF ONE DRIVE

Question

Good day. I have noticed from my mobile phone that my onedrive is not been synchronised. I have tried to fin the synch in Greek Language on the gear wheel and it does not appear.

Answer 1

OneDrive app on the phone doesn't have a sync button. You will need to sign out of the account, and then sign back in. That should trigger it to sync again.

Answer 2

If your OneDrive is not synchronizing on your mobile phone, there are a few steps you can take to troubleshoot the issue:

1. Check for Updates: Ensure that you have the latest version of the OneDrive app installed on your mobile device. Updates often include bug fixes and improvements that can resolve syncing issues.
2. Check Sync Settings: On your mobile device, navigate to the settings within the OneDrive app. Look for any options related to syncing or offline access. Make sure that sync is enabled for the folders you want to sync.
3. Network Connection: Ensure that your mobile device is connected to a stable internet connection, as syncing requires internet access.
4. Storage Space: Check if your device has enough storage space available. If your device is low on storage, it may prevent OneDrive from syncing properly.
5. Restart the App: Sometimes, simply closing and reopening the OneDrive app can resolve temporary glitches.
6. Reinstall the App: If the above steps do not work, you may consider uninstalling and then reinstalling the OneDrive app to reset its settings.

If you continue to experience issues, you may want to consult the OneDrive support documentation for more detailed troubleshooting steps.

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References:

• Troubleshooting OneDrive for work or school sync issues