Cards are not accepting for exam

Question

Cards are not accepting to book an exam give an error. Need help to fix this issue

Answer 1

How to reach customer support

Answer 2

If you are experiencing issues with your card not being accepted while trying to book an exam, here are some common reasons and solutions:

1. Card Not Accepted for Your Country/Region: Ensure that the card you are using is valid for transactions in your country or region. Some cards may not be accepted based on geographical restrictions. Contact your bank or card issuer to verify if your card is enabled for international transactions.
2. Using a Virtual or Prepaid Card: Note that virtual and prepaid cards are typically not accepted for such transactions. Make sure you are using a standard credit or debit card.
3. Inaccurate or Incomplete Credit Information: Ensure that the name, address, and CVV code you enter match exactly what is printed on the card. Any discrepancies can lead to declines.
4. Inactive or Blocked Card: Check with your bank to confirm that your card is active and not blocked.
5. Outdated Card Information: If your card information has changed, make sure to update it in the payment section before attempting the transaction again.

If you continue to face issues, consider reaching out to customer support for further assistance.