No sound with bowfell sound bar

Question

Windows 11, desktop omen 16L. Sound bar says paired and blue light on but no sound. Sound device is not showing addition in Output devices. Bluetooth is showing Bowfell connectedl and highlited sound at 55 and pulsating but no sound?! Lists it as headphone connected. Realtek(R)Audio is default device.

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

May I please confirm whether you are experiencing the same issue with all of your Bluetooth audio devices?

Try disconnecting your Bluetooth sound bar, then reconnect it.

If you are still experiencing issues, first run the Bluetooth Troubleshooter in System Settings.

Start > Settings > System > Troubleshoot > Other troubleshooters > Bluetooth > Run.

Once completed, restart your Pc and pair your Bluetooth sound bar.

Please set it as the default audio output device.

If you are still having trouble, remove your soundbar from the Bluetooth settings.

1. Open the Device Manager.
2. Expand the arrow next to Bluetooth.
3. Right-click your default Bluetooth driver (Realtek or Intel), select Uninstall device, then select the 'attempt to remove the driver software for this device' check box, and then click Uninstall.
4. Once uninstalled, restart your computer.
5. Go to Bluetooth settings > Add a device > Connect your Bluetooth Soundbar.
6. Once connected, set as the default audio output device and see if it is working.

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Answer 2

It sounds like you're experiencing an issue with your Bowfell sound bar not producing sound despite being connected via Bluetooth. Here are a few troubleshooting steps you can try:

1. Check Audio Output Settings: Ensure that the Bowfell sound bar is set as the default audio output device. You can do this by right-clicking the sound icon in the taskbar, selecting "Playback devices," and then choosing the Bowfell sound bar from the list.
2. Update Audio Drivers: Make sure your audio drivers are up to date. You can do this by going to Device Manager, finding your audio device under "Sound, video and game controllers," right-clicking it, and selecting "Update driver."
3. Re-pair the Bluetooth Device: Sometimes, unpairing and then re-pairing the Bluetooth device can resolve connection issues. Go to your Bluetooth settings, remove the Bowfell sound bar, and then pair it again.
4. Run the Audio Troubleshooter: Windows has a built-in troubleshooter that can help diagnose and fix audio issues. You can access it by going to Settings > System > Troubleshoot > Other troubleshooters and running the "Playing Audio" troubleshooter.
5. Check Volume Levels: Ensure that the volume on both your computer and the sound bar is turned up and not muted.

If these steps do not resolve the issue, you may want to check the manufacturer's website for any specific drivers or software updates for your sound bar.

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References:

• How to fix this. no audio device is installed - Microsoft Q&A
• Resolved issues in Windows 11, version 21H2