my window 10 is showing a red cross on the speaker icon.

Question

my window 10 is showing a red cross on the speaker icon.it says no audio output device installed. also when i try to update window i get an error (0x80242fff).TH SOUND IS working after the update.

Answer 1

1

Right click your Start Button and open Device Manager.

Expand the 'Sound, Video and Game Controllers' section.

Please provide a screenshot of that full device Manager window.

2

Click your Start Button, type winver and hit Enter

Please provide a screenshot of the resulting dialog.

3

Open the Settings App

Go to Windows Updates

Please provide a screenshot of that window

Answer 2

If your Windows 10 is showing a red cross on the speaker icon and indicating that no audio output device is installed, there are a few steps you can take to troubleshoot this issue:

1. Check Device Manager: Open Device Manager and ensure that your audio drivers are installed and functioning properly. If there are any issues, you may see a yellow exclamation mark next to the audio device.
2. Update Audio Drivers: Try updating your audio drivers to the latest version. You can do this through Device Manager by right-clicking on the audio device and selecting "Update driver."
3. Roll Back Drivers: If you've recently updated your audio drivers and the problem started afterward, consider rolling back to the previous version to see if that resolves the issue.
4. Run the Audio Troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters and run the "Playing Audio" troubleshooter. This can help identify and fix common audio issues.
5. Check Windows Update Error (0x80242fff): This error may indicate issues with Windows Update. Ensure that your system is connected to the internet and try running the Windows Update troubleshooter to resolve any update-related problems.
6. Reinstall Audio Device: If the device is still not recognized, you may need to uninstall the audio device from Device Manager and then restart your computer. Windows should automatically reinstall the driver upon reboot.

If the sound is working after the update, it may indicate that the update resolved the driver issue, but you should still ensure that all drivers are up to date to prevent future problems.

---

References:

• How to fix this. no audio device is installed - Microsoft Q&A
• USB audio device not playing