I have deleted all my files in OneDrive, also emptied the trashbox

Question

I have deleted almost all my files from OneDrive and emptied "papperskorgen". It's impossible for me to recover the files, I really need Microosoft support to recover the files, How can you assist?

Answer 1

If you don't have a backup of your files elsewhere, you should consider a data recovery service or do-it-yourself software. If you want to recover your files, you should stop writing new data to your hard drive.

Answer 2

Have you signed in to OneDrive online and checked the Recycle Bin there and, if available, the second‑stage Recycle Bin?

If the files are not in either, Microsoft support cannot either restore permanently deleted files for personal OneDrive accounts, because once you empty the Recycle Bin they are removed from Microsoft’s servers.

Answer 3

If you have deleted files from OneDrive and emptied the Recycle Bin, recovery options are limited. Here are some steps you can take:

1. Check OneDrive Online: Log into your OneDrive account through a web browser and check if any files are still available there. Sometimes files may still be recoverable if they were not fully deleted from the cloud.
2. Recycle Bin on OneDrive: Make sure to check the Recycle Bin on OneDrive online, as deleted files are kept there for a certain period before being permanently removed.
3. Files Restore Feature: If you are using OneDrive for Business, you might be able to use the Files Restore feature to recover files to a previous point in time within the last 30 days. This feature allows you to roll back your OneDrive to a specific date.
4. Contact Microsoft Support: If the files are not recoverable through the above methods, you may need to contact Microsoft Support for further assistance. They may have additional tools or options available for recovery.

Unfortunately, if the files are not available in the Recycle Bin or through the Files Restore feature, there is no native method to recover them after permanent deletion.

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References:

• Restore a deleted OneDrive
• Overview of OneDrive in Microsoft 365