my email was hacked

Question

my outlook email was hacked. Need help. Can someome help so I can recive emails again

Answer 1

I am only receiving junk mail. can someome please call me <phone number removed>

Answer 2

I have changed password. but not geting emails. I mistakenly gave my password out...... is there a live agent that can look at my accout. ******@hotmail.com

Answer 3

If your Outlook email has been hacked, here are some steps you can take to regain access and secure your account:

1. Change Your Password: Immediately change your password to a strong, unique one. If you can still access your account, do this as soon as possible.
2. Use Account Recovery: If you cannot access your account, go to the Microsoft account recovery page and follow the prompts to recover your account. Make sure to use any recovery options available, such as alternate email addresses or phone numbers that you may have set up.
3. Check for Unauthorized Activity: Once you regain access, check your account activity for any unauthorized changes or settings, such as forwarding rules or linked accounts that you did not set up.
4. Secure Your Account: Enable two-factor authentication (2FA) again, and ensure that your recovery options are up to date. This adds an extra layer of security to your account.
5. Inform Your Contacts: If you suspect that your account was compromised, inform your contacts to prepare them for potential spam or phishing attempts from your email address.
6. Contact Microsoft Support: If you continue to face issues with the recovery process, it may be beneficial to contact Microsoft Support directly for assistance. They can help you with account recovery and may have additional tools to verify your identity.

Following these steps should help you regain access to your Outlook email and secure it against future attacks.

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References:

• Need to speak to a agent I am getting pop up draft scam emails - Microsoft Q&A
• My personal hotmail account hacked by hacker with authentication app enabled. - Microsoft Q&A