Apps will not open on my PC.

Question

Microsoft Word, Excel, Outlook and OneNote desktop versions on my PC will not open. I am running Windows 11 on my machine.

Answer 1

Which error messages, if any, are shown?

Answer 2

If Microsoft Word, Excel, Outlook, and OneNote are not opening on your Windows 11 PC, you can try the following steps to resolve the issue:

1. Repair Office Installation: Open the Settings app, go to Apps, find Microsoft Office in the list, select it, and choose the Modify option. From there, you can perform an Online Repair, which often resolves issues with Office applications not opening.
2. Uninstall and Reinstall Office: If the repair does not work, you may need to completely uninstall Office. After uninstalling, restart your PC (not just shut down) and then reinstall Office from your Microsoft account.
3. Check for Windows Updates: Make sure your Windows 11 is up to date, as updates can sometimes fix compatibility issues with applications.
4. Use the Uninstall Troubleshooter: If you encounter issues uninstalling Office, you can use the Microsoft Uninstall Troubleshooter to help remove Office completely before reinstalling it.
5. Check for Conflicting Software: Sometimes, other software can conflict with Office applications. Ensure that no other applications are causing issues by temporarily disabling them or performing a clean boot.

If these steps do not resolve the issue, consider reaching out to Microsoft Support for further assistance.

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References:

• Office 2021 desktop apps fail to open, cannot restore or uninstall - Microsoft Q&A
• we are sorry, but word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. Would you like us to repair now? - Microsoft Q&A