I did not order Microsoft 365 software and was charged for it

Question

I want to dispute this charge on my credit card as I did not authorize this transaction. I can't believe I cannot talk to a live/real person!! I did not want to purchase this product even if you claim I ordered it.

The order is under

[Moderator note: personal information removed]

Answer 1

Typically, your Microsoft account at https://account.microsoft.com/services will give you details about the product. It could be a trial subscription that you forgot to cancel on time.

For further assistance, see https://support.microsoft.com/en-gb/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93 .