Locked out of hotmail account

Question

I need to speak to someone via chat regarding the email account being locked out "You've requested too many codes today. Please try again tomorrow." I keep receiving this error message after one time trying to reset the password, I have tried multiple days. We cannot get into the email account.

Answer 1

Hey there! Nice to meet you!

The error message you provided is an indication that your account is temporarily blocked due to the system detecting unusual activity.

It is also possible that the account lock is being reset repeatedly during those days.

You will need to perform these steps to fix the verification method error:

1. Perform a password reset via Incognito/InPrivate window using different devices and network services.
2. If it doesn't work, wait exactly 48 hours to perform another password reset.

Important: Please make sure not to attempt to sign in or reset the password within that timeframe (48 hours), as this may reset the lock cooldown.

Thank you for your understanding! Please feel free to let me know if you need anything else.

Best regards,

Darhyl

Answer 2

If you're locked out of your Hotmail account and receiving the error message "You've requested too many codes today. Please try again tomorrow," it indicates that you've hit the limit for password reset attempts. Microsoft temporarily locks accounts after too many failed sign-in attempts or requests for verification codes to protect your data.

Here are some steps you can take:

1. Wait for the Lockout Period: Typically, the lockout period lasts about 24 hours. Avoid further attempts during this time, as they can restart the cooldown.
2. Use the Account Recovery Form: Once the lockout period is over, try using the Account Recovery Form from a familiar device and location. Provide as much accurate information as possible to help verify your identity.
3. Contact Microsoft Support: If you continue to have issues, you can reach out to Microsoft Support for assistance. They can guide you through the recovery process.
4. Check for Technical Issues: If you encounter errors while using the recovery form, try clearing your browser cache or using a different browser or device.

Since you mentioned needing to speak to someone via chat, you can visit the Microsoft Support page to find options for contacting support directly.

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References:

• Can't sign in to my email - Microsoft Q&A
• I need to speak with a real person and it seems impossible. - Microsoft Q&A