Microst form, unable to acess

Question

not able to access microsoft form https://forms.office.com/Pages/ResponsePage.aspx?id=4UxKSrhKrEOUQnTcTcCOJoCI7h3r39hPvQ30fhDQiU9UMkxRVFdNWUo0NlI4UjJZU0s2WkJWM0k4RC4u on 1/30/26. Need access by 1/31/26

Answer 1

Dear @Julianna Burleson,

Thank you for reaching out to Microsoft Q&A forum.

Correct me if I'm wrong, but I understand that you're trying to access a form that was due by 1/31, and today is 2/17? From my research, the message "This form is currently not accepting responses" in Microsoft Forms strongly indicates that the form has been closed or expired for new submissions most likely intentionally by the owner, or due to a configured end date/time that has passed. Here’s what you can do:

Contact the form owner/creator immediately (the person who shared the link or is responsible for it):

• Ask them to check the form in their Microsoft Forms account (forms.office.com or via Teams/OneDrive).
• They can reopen it by:
• Going to the form > Settings (gear icon) or Responses tab.
• Turning "Accept responses" back on if it's off.
• Removing or extending the End date (if one is set) to a future date.
• Regenerating/sharing a new link if needed (sometimes old links behave oddly after changes).
• If it's a quiz or time-sensitive form, they might need to duplicate it and reopen a copy.

If you're the owner (or have access to edit):

• Sign in at https://forms.office.com.
• Find the form in "My Forms."
• Open it and go to Settings.
• Under "Who can fill out this form," ensure it’s set appropriately (e.g., "Anyone can respond").
• Check for and remove any Start/End date restrictions.
• Make sure "Accept responses" is checked.
• Save and test the link yourself.

Unfortunately, once a form is closed or expired, respondents can no longer submit without the owner making changes. There is no self-service option for reopening a form on your end. If this is for something urgent (e.g., work, school, registration), I recommend explaining the situation to the form owner, as they can usually resolve it in under a minute.

I hope this information is helpful. Please follow these steps and let me know if it works for you. Thank you for your patience and understanding. If you have any questions or need further assistance, please feel free to share them in the comments so I can continue to support you. I'm looking forward to your reply.

If you found the answer helpful, we kindly invite you to mark it as the accepted answer. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.  

---

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

Answer 2

If you are unable to access the Microsoft Form, there could be several reasons for this issue. Here are some common causes and their solutions:

1. Form Ownership: Ensure that the owner of the form still has an active account. If the owner's account has been deleted or is inactive, access may be restricted.
2. Email Address Issues: Double-check that you have entered the correct email address associated with the form. If the email is misspelled or the account was deleted more than 30 days ago, you will not be able to access the form.
3. Service Configuration: If you see an error message indicating that there is an issue with the Forms product configuration, it may be necessary to enable the Office Hive service in Microsoft Azure. This can be done by signing into Azure, navigating to Microsoft Entra ID, and ensuring that the Office Hive service is enabled for user sign-in.
4. SharePoint Access: If SharePoint access is blocked for unmanaged devices, you may need to adjust the settings in the SharePoint admin center to allow access.

If these steps do not resolve the issue, consider contacting your organization's IT administrator for further assistance.

---

References:

• Form ownership transfer
• Microsoft Forms shows "Sorry, something went wrong"