Charge on our credit card

Question

On 01/15/26 a charge 0f $108.24 was charged to our credit card. What is this amount for?

Answer 1

Hi, I'm John! I will help you with this.

Are you using personal Microsoft account or 365 Business account?

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If you're using personal Microsoft account:

If you haven’t already, I recommend checking your Microsoft account for recent purchases or subscriptions using the steps here:

• Please sign in to your Microsoft account’s billing page at https://account.microsoft.com/billing/orders
• Adjust the date range to include the purchase date.
• Then click “Show details” under each order to see what the charge is for.
• If it doesn’t look familiar, click “Order help” and then select “How to investigate a billing charge.” Follow the prompts to investigate the billing charges and find out more about them.

If the charge still doesn’t look familiar, it may be linked to another Microsoft subscription in your household or even a family member’s account.

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Click "Add comment" to let me know.

Regards,

John J.D.

Answer 2

To understand the charge of $108.24 on your credit card, you can follow these steps:

1. Check your email for any invoices or receipts from Microsoft that may explain the charge.
2. If you did not receive any invoices, you can investigate the charge through the Microsoft support page dedicated to billing inquiries. This page provides guidance on how to find out what a payment was for and how to address any discrepancies.
3. If you suspect that the charge is unauthorized or if your account may have been compromised, it's advisable to contact Microsoft support directly for further assistance.

Unfortunately, without specific details about the charge, such as the service or subscription it relates to, I cannot provide a definitive answer regarding this amount.

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References:

• investigate a billing charge - Microsoft Q&A
• Fraud Charges - Microsoft Q&A