I'm sorry to hear that you're experiencing this issue. I'm happy to help.
If none of the solutions provided by the AI work, please try the following:
- If you're using a VPN or Third-party antivirus program, try temporarily uninstalling it to see if the problem goes away.
- Uninstalling and reinstalling the Windows Store.
Press Windows Key + X and choose Windows PowerShell (Admin). Copy and paste the command below and hit Enter.
Get-AppxPackage -Name "Microsoft.WindowsStore" | Remove-AppxPackage
Note: Please complete the process before proceeding.
After that, reinstall the Windows Store. Press Windows Key + X and choose Windows PowerShell (Admin). Copy and paste the command below, then hit Enter.
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Wait 2 minutes, then reboot your computer and try again.