Transfer Office 2019 to a new computer when my phone number is wrong and old computer has crashed

Question

I need to Transfer Office 2019 to a new computer when my phone number is wrong and old computer has crashed

Answer 1

Try phone activation. Use the phone number for your region from the article at https://support.microsoft.com/en-us/office/-telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-office-9b016cd2-0811-4cb3-b896-5a6a13177713 (even if you don't see the exact error message mentioned in the article).

Answer 2

To transfer Office 2019 to a new computer, you can follow these steps:

1. Uninstall Office 2019 from the Old Computer: If possible, uninstall Office from your old computer. If the computer has crashed and you cannot access it, you can skip this step.
2. Sign into Your Microsoft Account: Go to the Microsoft account services page (https://account.microsoft.com/services) and sign in with the Microsoft account that you used to purchase Office 2019.
3. Download Office 2019: Once signed in, you should see your Office 2019 license. Click on the Install button to download the Office installer for your new computer.
4. Install Office on the New Computer: After downloading, run the installer and follow the prompts to complete the installation.
5. Activation: If prompted for a product key, you can use the same Microsoft account to activate Office 2019 on your new computer.

If your phone number is incorrect and you need to verify your identity, you may need to update your account information through the Microsoft account settings or contact Microsoft support for assistance.

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References:

• How to reinstall Office & Student 2019
• How do I transfer information from my old PC to a new without using the cloud?