how do i recover a deleted contact

Question

Deleted a contact yesterday by mistake. I can't find a "Deleted Items" folder. Is there another way to recover it?

Answer 1

Hello Lisa Pavlu,

Thank you for posting your question in the Microsoft Q&A forum!

I realize that you've encountered a problem with recover a deleted contact. I truly understand your confusion. Let me assist you further.

For me to provide the most accurate solution, would you please let me know few information about the situation you're experiencing:

1. what type of account are you using — a personal Microsoft account (Outlook.com / Hotmail) or a work or school Microsoft 365 account?
2. Where was the contact saved before?
3. When was the contact deleted (approximately)?
4. What step you have tried?

Thank you for your patience, and I look forward to your response.

Answer 2

To recover a deleted contact in Outlook, you typically need to check the Deleted Items folder. However, if you cannot find a Deleted Items folder, you can try the following steps:

1. Check the Recoverable Items Folder: If you have permanently deleted the contact (for example, by emptying the Deleted Items folder), it may still be recoverable from the Recoverable Items folder. You can access this by going to the Folder tab in Outlook and selecting Recover Deleted Items.
2. Use the Outlook Web App: If you are using Outlook on the web, you can also check for deleted items by selecting the Deleted Items folder from the left pane and then looking for the option to recover deleted items.
3. Permissions: Ensure you have the necessary permissions to recover deleted items, as this may affect your ability to access the recovery options.

If these steps do not help, you may need to consider restoring from a backup if you have one available.

---

References:

• Restore deleted items from public folder in Exchange Online
• Change how long permanently deleted items are kept for an Exchange Online mailbox