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installed to wrong microsoft account

jodie ratcliffe 0 Reputation points
2026-02-16T21:39:25.6833333+00:00

i purchased 365 and installed it to the wrong microsoft account using the scratch off code. i need it on the other microsoft account can i refund this or do i need to re purchase

Microsoft Edge | Other | Windows 11
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  1. EmilyS726 214.3K Reputation points Independent Advisor
    2026-02-16T22:13:27.46+00:00

    Hello,

    Who did you buy this code from? Did you redeem it for a subscription, or is it for a perpetual license?

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