Windows 11 is having driver issues with all Bluetooth afapters

Question

Good afternoon

I am having an issue where all USB blue tooth adapters are having driver failures. I have tried manually installing the latest drivers from the websites for TP Link, Asus, and Sennheiser adapters and in all cases I still get a driver error after.

My headphones and Xbox controller will connect, but co standby have stuttering on the audio and input on controllers.

I am on the most recent version of windows 11 PRO update. Qnd all of my other drivers and software are current. But was having the issue before the update.

Answer 1

Hi @Solomon Barks

Thank you for posting your question in the Microsoft Q&A forum 

Regarding your issue, this usually points to a Windows‑level Bluetooth or USB interference issue, where devices can connect but audio and controller input stutter. 

Here are a few steps you can try: 

1. The "Cold Boot"    

• Shut down your computer completely.   
• Unplug the power cable (and remove the battery if it’s an older laptop).   
• Hold the Power Button down for 30–60 seconds. This drains the residual electricity from the motherboard and forces the Bluetooth module to re-initialize from scratch.   
• Plug it back in and boot up.    

2. Check the "Bluetooth Support Service"   

• Press Win + R, type services.msc, and hit Enter.   
• Find Bluetooth Support Service.   
• Right-click it and select Restart.   
• Double-click it and ensure the Startup type is set to Automatic.   
• Check if there are other services like "Bluetooth Audio Gateway Service" and ensure they are also running.   

3. Clear "Ghost" Drivers in Device Manager   

• Right-click the Start button and select Device Manager.   
• Click View at the top and select Show hidden devices.   
• Expand the Bluetooth section.   
• Uninstall every item listed under Bluetooth (Right-click -> Uninstall device). If it asks to "Attempt to remove the driver for this device," check that box.   
• Restart your PC. Windows will automatically rediscover the hardware and "clean" install the driver.   
• For more details, please refer to: Fix Bluetooth disappeared in Windows

4. Disable Fast Startup          

• Go to Control Panel > Power Options > Choose what the power buttons do.          
• Click Change settings that are currently unavailable.          
•  
• Uncheck Turn on fast startup         
• Save changes and restart your device.        

Hopefully it will help work with your issue and if you have any other questions or need further assistance, feel free to ask.

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