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It sounds like you are experiencing some significant issues with Microsoft Defender Antivirus (M.D.A.) regarding its detection capabilities. Here are a few points to consider based on the context provided:
- Detection of Eicar Test Files: Microsoft Defender Antivirus is designed to detect known threats, including test files like Eicar. If it is not detecting these files, it may indicate a configuration issue or that the real-time protection feature is not enabled.
- Zero Detection Rates: If you are seeing a 0% detection rate after a custom scan, it could be due to several factors, including the possibility that the definitions are out of date or that the software is not functioning correctly. Microsoft continuously updates its detection capabilities, and sometimes new malware may not be recognized immediately until sufficient data is gathered.
- Comparison with Other Scanners: Using services like VirusTotal can provide additional insights, as they aggregate results from multiple antivirus engines. If other scanners are detecting issues that Microsoft Defender is not, it may be worth investigating the settings and ensuring that all features of Microsoft Defender are properly configured and up to date.
- User Participation: Microsoft encourages users to submit unknown or suspicious software for analysis, which helps improve their detection capabilities. If you encounter files that are not being detected, consider submitting them to Microsoft for further analysis.
If these issues persist, you might want to check for updates to Microsoft Defender or consider reaching out to Microsoft support for more tailored assistance.
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