Already Bought Minecraft, Says I Need to Rebuy...

Question

A few weeks ago I bought the Minecraft Bundle for Java and Bedrock, because I play on an iMac, so I can only use Java, which is why I bought it for $29.99. I played it for a while with my friends, and then one day I opened the launcher, and it said that I needed to buy it, as if it hadn't ALREADY been bought, even though I did buy it. I waited it out for a few days, hoping it was a glitch, but no luck. This morning, I looked into it further and saw that in my purchase history, it confirms that I had bought it, but it says that my purchase was "disputed". To clear things up, not too long after I bought Minecraft with my card, I had it cancelled due to other reasons. However, I confirmed the purchase long before the card was canceled. I've tried logging out and back in of Microsofts accounts, Minecraft accounts, restarting and updating the launcher, and other things. Can anybody please help me? I just lost 30 bucks for this.

Answer 1

Hi! A disputed charge usually means your bank/card provider reversed the payment after a dispute/chargeback was filed, so the original purchase is treated as not successfully paid. To clear that part, you’ll need to contact your bank; Microsoft can’t remove a bank dispute from their side if the bank is the one that pulled the funds back.

To be able to play Minecraft again, you’ll need to repurchase it.