Keyboard installation

Question

I can't install my Lenovo keyboard to my Lenovo desk top

---

Moved from Microsoft 365 and Office | Access | Development

Answer 1

Hi @Sean Martin

Thank you for posting your question in the Microsoft Q&A forum 

Regarding your issue, may I kindly ask a few questions to help understand it better: 

• Which Windows OS and version you are currently using? (you can check this in Settings > Windows Update > Update history) 
• Is this a USB or Bluetooth Lenovo keyboard? 
• Does the keyboard show any power or indicator light when connected? 
• Have you tried a different USB port or tested the keyboard on another PC? 
• Does the keyboard appear at all in Device Manager under Keyboards or Other devices? 

Also, have you already gone through Lenovo's keyboard troubleshooting steps yet?

External keyboard (wired or wireless) does not work - Lenovo Support US

Keyboard keys do not work on Lenovo PC - Lenovo Support US

(Disclaimer: Those are non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.    

Hope to hear back from you soon. 

The initial response may not fully address your needs, but it will help me better understand your situation. Once I get the information, I will try my best to find the next steps.  

---

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.   

Answer 2

To install your Lenovo keyboard on your Lenovo desktop, you can follow these general steps:

1. Check Connections: Ensure that your keyboard is properly connected to the desktop. If it's a wired keyboard, check the USB connection. For wireless keyboards, ensure that the USB receiver is plugged in and that the keyboard has fresh batteries.
2. Install Drivers: Windows typically installs drivers automatically when you connect a new keyboard. If it doesn't, you may need to download the latest drivers from the Lenovo support website or use the Device Manager to update the keyboard driver.
3. Keyboard Layout Settings: Make sure that the keyboard layout is set correctly in Windows. You can check this by going to Settings > Time & language > Language and ensuring the correct keyboard layout is selected.
4. Troubleshooting: If the keyboard still doesn't work, try connecting it to a different USB port or another computer to rule out hardware issues. You can also use the Windows Troubleshooter for keyboard issues by going to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Keyboard.

If you continue to experience issues, you may want to consult Lenovo's support resources for more specific guidance related to your keyboard model.

---

References:

• Hardware and software keyboards
• Keyboard identifiers and input method editors for Windows