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I passed the AI-900 exam on January 9th , i still do not see my certification

Evren Buyruk 1 Reputation point Microsoft Employee
2026-02-17T04:49:43.2+00:00

Hi. I passed the AI-900 AI Business Solutions Exam . However, i still am not able to see my certification to share. Please help

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  1. Q&A Assist
    2026-02-17T04:49:49.51+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you have passed the AI-900 exam but do not see your certification, there are a few steps you can take to resolve this issue:

    1. Check Your Microsoft Learn Profile: Sign in to your Microsoft Learn profile and navigate to the Certifications tab. It may take up to 24 hours for your results to appear after passing the exam.
    2. Confirm Your Login Account: Ensure that you are signed in with the correct Microsoft account that you used to register for the exam. If you have multiple accounts, you might be checking the wrong profile.
    3. Contact Support: If you still do not see your certification, you can reach out to Microsoft Credentials Support for assistance. They can help verify your exam results and ensure your certification is properly displayed in your profile. You can submit a support request at Microsoft Credentials Support.

    Make sure to provide them with any relevant details about your exam and account to expedite the process.

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