Share via

Not able to reschedule exam

Puja Kumari 0 Reputation points
2026-02-17T04:59:48.3566667+00:00

There was a technical issue, and I was not able to take the certification exam (AZ-400). And also I was trying to reschedule it, but the system is not accepting my request.

Community Center | Not monitored
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Andreas Baumgarten 130.9K Reputation points MVP Volunteer Moderator
    2026-02-17T06:13:58.84+00:00

    Hi @Puja Kumari ,

    Microsoft Certification / Exam topics are currently not directly supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own platform:

    Microsoft Credentials Support / Learning

    Please create your support request there and the Microsoft Learn/Cert staff will assist you.

    Additional information related to: Certifications, Exams, Assessments and Microsoft Certified Trainer (MCT) program

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat

    Certiport Support

    Certiport Technical / customer support

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

  2. Q&A Assist
    2026-02-17T05:00:26.54+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are experiencing issues rescheduling your certification exam, it is recommended to contact Microsoft Certification Support for assistance. They can help resolve technical issues and guide you through the rescheduling process. You can reach out to them via their support forum, and a moderator will respond within one business day.

    Additionally, ensure that you are trying to reschedule your exam before the expiration of your offer, as this is a requirement for rescheduling.

    References:

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.