how do I delete the latest 2026 update?

Question

My Quicken files are gone. All my shortcuts are gone. My desktop no longer shows half the files I had before. I need my old desktop plus any apps I had before. All my files are supposedly stored in the cloud because this is a new laptop and I downloaded all my files from my previous laptop but many of the latest files do not show up.

Please help!!

Answer 1

You may be logged into a temporary account after the update.

Before you do anything or move any files around

Restart (not shut down) your PC 4 times, each time let your PC get to the Desktop before the next restart, this will fix this issue a lot of the time.

Otherwise:

Please open Windows File Explorer

Navigate to C:\Users

Do you see two user folders that look like yours?

Open those folders and check inside Pictures, Documents... etc. and see if your files are there

If your files are there:

NOTE VERY IMPORTANT: Do Not copy your files into the Temporary profile you are currently in, when the situation is corrected, your files will be deleted with the Temporary Profile and will not be recoverable !!

Answer 2

To delete a Windows update, you can follow these general steps:

1. Open Settings: Press the Windows key + I to open the Settings app.
2. Go to Update & Security: Click on "Update & Security."
3. View Update History: Click on "View update history" to see the list of installed updates.
4. Uninstall Updates: Click on "Uninstall updates" at the top of the page. This will take you to the Control Panel where you can see all the updates.
5. Select the Update: Find the update you want to remove, select it, and then click on the "Uninstall" button.

After uninstalling the update, check if your files and shortcuts are restored. If you continue to experience issues with missing files, you may want to explore restoring your system to a previous state or checking your cloud storage for your files.

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References:

• Microsoft Office apps for Mac quit unexpectedly - Microsoft Q&A
• Why won't Recent Files show up in Windows Explorer? - Microsoft Q&A