Print Button not working in WOrd for printing DOC or DOCx

Question

hi there,

On the Word for mac latest version of operating system etc, the Printer button does not work in drop down or icon, have tried all suggested fixes including delete and install of everything, when doc is saved as pdf to desktop it works, if i open Doc or Docx In Mac pages it printed fine,

thoughts

Answer 1

If the print button in Word for Mac is not functioning, there are several troubleshooting steps you can consider:

1. Check Printer Selection: Ensure that the correct printer is selected in the print dialog. Sometimes, the default printer might be set to a virtual printer like "Microsoft Print to PDF" instead of your actual printer.
2. Update Software: Make sure that both your macOS and Microsoft Word are updated to the latest versions. Sometimes, issues can arise from outdated software.
3. Reset Printer Settings: You can try resetting the printer settings. Go to System Preferences > Printers & Scanners, remove your printer, and then add it back again.
4. Check for Conflicting Applications: Sometimes, other applications that interact with printing can cause conflicts. Ensure that no other print-related applications are running that might interfere with Word.
5. Test with Different Documents: Since you mentioned that PDFs print fine, try testing with different DOC or DOCX files to see if the issue is specific to certain documents.
6. Reinstall Word: If you have already tried reinstalling everything, ensure that you completely remove all related files before reinstalling Word to avoid any corrupted settings.

If these steps do not resolve the issue, you may want to consult the Microsoft support forums or contact their support directly for further assistance.

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References:

• Troubleshoot problems that occur when you start or use Word
• How to print without a window popping up that requests I save an already saved document