How to check that a phone call comes from Microsoft

Question

Does the Microsoft support team ever call the owner of computer telling him that he/she has been sending error messages indicating external wrongdoing?

Answer 1

Microsoft will never contact you through unsolicited phone calls to inform you about error messages or any external wrongdoing related to your computer. If you receive such a call, it is likely a scam. Always initiate contact with Microsoft through their official support channels if you need assistance.

To protect yourself from tech support scams, remember that:

1. Microsoft does not send unsolicited emails or make unsolicited phone calls to request personal or financial information.
2. Any communication with Microsoft should be initiated by you.
3. Do not call any numbers provided in pop-up messages; Microsoft error messages never include phone numbers.

If you suspect a call is a scam, it is best to hang up and report it to Microsoft.