Surface pro 11 Tactical signals on SLIM PEN 2 [haptic feedback]

Question

Hello! i am reaching because no matter what i use and no matter what microsoft app, setting or reset/uninstall drivers the haptic feedback is low, or never present. I don't even see a "Tactical signal" setting in the ink & pen settings and im seeing that as a feature all over the place.

My surface slim 2 pen has the haptic feedback on 100% and i normally use one note (99%) of the time and the haptic feedback to mimic a pen or penicl or the features for signals when hovering over icons is so low to the point where if i didnt say anything to someone else they wouldn't have notice it had built-in haptic feedback..... Does anyone KNOW how to fix this because when i hold the top down i can most certainly feel and hear the haptic feedback 10x stronger...

Answer 1

Settings > Windows Update > Advanced Options > Optional Updates

Install:

Surface firmware

Surface Pen firmware

Touch driver updates

Reboot.

Use OneNote from Microsoft Store not the Desktop version.

You may install Microsoft Whiteboard.

If haptics are strong there → it's an app issue. If still weak → hardware or device limitation.

Answer 2

It sounds like you're experiencing issues with the haptic feedback on your Surface Slim Pen 2. Here are some steps you can take to troubleshoot and potentially improve the haptic feedback experience:

1. Check Pen Compatibility: Make sure that your Surface Slim Pen 2 is fully compatible with your Surface Pro 11 and that both devices support the haptic feedback features. Not all pens and devices support the same haptic feedback capabilities.
2. Update Drivers and Firmware: Ensure that your Surface Pro 11 has the latest updates installed, including any firmware updates for the Surface Pen. Sometimes, driver updates can resolve issues with hardware functionality.
3. Adjust Settings: In the Windows settings, navigate to the Pen & Windows Ink settings. Although you mentioned not seeing a "Tactical signal" setting, ensure that all haptic feedback settings are maximized. If there are any sliders or options related to haptic feedback intensity, adjust them accordingly.
4. Test in Different Apps: Since you primarily use OneNote, try testing the haptic feedback in other applications that support pen input. This can help determine if the issue is app-specific or a broader problem with the pen.
5. Re-enable Haptic Feedback: If you find that the haptic feedback is not functioning as expected, try disabling and then re-enabling it in the settings. Sometimes, toggling the feature can reset its functionality.
6. Contact Support: If none of the above solutions work, consider reaching out to Microsoft Support for further assistance. They may have additional troubleshooting steps or be able to identify if there is a hardware issue with your pen.

Keep in mind that the haptic feedback experience can vary based on the specific pen and device combination, and some features may not perform as strongly as others.

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References:

• Pen interactions and haptic (tactile) feedback
• Surface Slim Pen (2nd Edition) haptics developer notes