Hi Brenda,
It must be Windows Installer.
In the Windows search,
Type cmd, right-click it, and choose Run as Administrator.
Execute the command:
sfc /scannow
Let me know if any files are corrupted which should be told by this command.
#2:
- Press Win + R, type services.msc, press Enter
- Locate Windows Installer
- Right-click it
- Select Restart
- If Restart is greyed out, select Stop, wait a few seconds, then select Start
I hope this information helps. If you have any more questions, don't hesitate to reach out.
Otherwise, please take a moment to rate the answer. Wishing you good luck!4