Why am I being billed for Microsoft 365 Family

Question

I have been notified of an upcoming subscription charge for Microsoft 365 Family for 3-18-26 of $129.99. I only have a subscription for Microsoft 365 Basic, using OneDrive for storage for $1.99 per month. What is the 365 Family charge for? I can't find anything about it in my account.

Answer 1

Hello,

Does the email actuallly reference your account?

Check https://account.live.com > Services, is it listed there?

Any chance you might have a separate account?

There's also a chance that this is to notify someone else's account, but this someone else might happen to have your email address as communication contact, typically due to typo.