onedrive has hide all my files and folders. The restore online recycle bin doesn't work.

Question

Onedrive has hide my files and folders and unable to restore them. Slick Microsoft

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

May I please confirm whether all of your files have been moved to the OneDrive Recycle Bin folder? Do you see all of your files there?

What error message do you receive when you try to restore your files from the Recycle Bin folder?

Answer 2

If OneDrive has hidden your files and folders, there are a few steps you can take to try to resolve the issue:

1. Check the OneDrive Recycle Bin: Make sure to log in to your OneDrive account online and check the Recycle Bin there. If your files were deleted, they might still be recoverable from the Recycle Bin.
2. Restore Files: If the files are in the Recycle Bin, you can select them and restore them. If you're having trouble restoring multiple files at once, try selecting them individually or using the shift key to select a range.
3. Files Restore Feature: OneDrive has a Files Restore feature that allows you to restore files to any point over the past 30 days. You can access this feature by looking for the file activity histogram in your OneDrive settings.
4. Check Hidden Files: Sometimes, files may appear hidden. Ensure that you have enabled the option to view hidden files in your File Explorer settings.

If these steps do not resolve the issue, and if the files are not in the Recycle Bin, unfortunately, there may be no native method to recover them. You might consider using third-party recovery tools, but success can vary.

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References:

• Overview of OneDrive in Microsoft 365
• OneDrive won't let me restore more than 1 file at a time - Microsoft Q&A