A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Hi @Tracie Currier,
Thank you for posting your question in the Microsoft Q&A forum.
According to your concern, the steps you have taken are correct and Excel should correctly show the blank cells as None instead of blanks. I have also tested in my testing environment (Excel version 2601 build 19628.20106) and the feature is working properly without any problems:
Therefore, there is a possibility that the source data is not truly blank cells, but it can be "" or spaces cells. You can quickly verify by using the formula =ISBLANK(an empty cell in the Pivot table). If the result is FALSE, it means that the cell is not completely blank and causing the format is not working for the blank cells in the Pivot Table.
Please understand that my initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
Thank you for your understanding and cooperation. I look forward to hearing from you
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